Your Bud's Quick Help
Shop Online. Drive Thru. Pick Up.
How do I shop online?
Visit our online menu, choose your products and quantities, and submit a pickup request. Staff will confirm stock, eligibility and final price. Pay when you collect your order.
Can I use the drive-thru?
LovingBud offers drive-thru pickup. Shop online, allow at least 30 minutes for preparation, and wait for your Ready notification before coming to collect your request.
When can I pick up?
The current online pickup windows are Monday–Saturday noon–6 p.m. and Sunday 1–5 p.m., Mountain Time. These are pickup windows; confirm general store hours with staff.
Is my order ready?
Please wait for the Ready notification from staff. This help panel cannot view a private pickup request or check its status. Contact LovingBud with your request reference if you need assistance.
Do you match local prices?
Local price matching is available. Show staff the local offer you would like reviewed. Staff must confirm whether it qualifies under the current store policy before promising a match.
Is a product in stock?
The online menu shows its inventory update date. Availability can change, so staff must confirm current stock, package size and final price. A pickup request does not reserve inventory.
Can you recommend treatment for a health condition?
Our team can explain product labels and available lab reports. For advice about a health condition, medication interactions, pregnancy or treatment, speak with a qualified health professional.
Suggest a product we don't carry
These are prepared answers, not a live agent. For a private order question, contact staff at [email protected]. Allow at least 30 minutes for preparation.